Terms & Refunds

Refund policy

We offer services designed to satisfy your vision. We create Couture Crowns that are made, utilizing a high standard of quality and artisanship with only the best quality human hair, to suit your needs. Quality and customer satisfaction is very important to us. We inspect all Crowns prior to shipping to ensure that they meet your specification and our high quality assurance standards.

We appreciate your patronage and want to make sure that your experience with us is an enjoyable one, which you will be pleased with. Due to sanitary reasons we do not accept returns, or provide exchanges. While we do not offer refunds, we do offer our customers 72 hours (3 business days) to contact us via email to voice any concerns regarding a Crown purchase. We will work with our customers to make needed adjustments for their recent purchases that are still in brand new condition.

Due to the nature of our products, all sales are final. Returns and Exchanges are not allowed unless your item(s) arrived damaged or there was an error on our behalf.

Privacy policy

We honor the highest commitment to your privacy. Your personal information is confidential. This includes your address, phone numbers and email address on file. We do not share your personal information or email with third parties.